Online Services

Council is making it easier for you to do business with us through the introduction of SmartForms. Once you register a request with SmartForms, your details are recorded in our system to avoid any unnecessary duplications of information, ultimately saving you time.

As part of Council’s ongoing improvements to customer service you can now;

When you click on one of the links below you can fill out the form immediately.

Change of Address

Use this form to advise the Council that the mailing address of the property on the rates notice has changed. All future correspondence will be sent to the address specified on this form once it has been submitted and processed. You will need your Assessment Number, which can be found on your Rates Notice.

You will need to fill in a separate form for each property you wish to change the address on.

Make a payment*

You can use this form to pay an invoice or rate notice received from a Council. For Rates payment you will need your Assessment Number or your Customer Reference Number. For Invoices you will need your Debtor Number.

Lodge an Online Certificate Application*

You can use this form to make an enquiry regarding, or request a Certificate for a property within the Council boundaries.


If you have any problems with any of these online requests please email us or call our main number (02) 6333 6111 during normal business hours.


* It should be noted that a fee of 2% will apply to each credit card transaction