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The Disability Discrimination Act 1992 makes it unlawful to discriminate, in the provision of goods, services or facilities, against people on the basis that they have, or may have, a disability.
Over 2,800 people who live in Bathurst have reported needing help in their day-to-day lives due to a disability. These are the people living here who’s day-to-day lives can be improved by implementing simple, inclusive and accessible customer service practices.
Applying simple strategies to improve customer service for people with disability can help ensure everyone can access information, services and supports. Download the Improving Customer Service For People With Disability here...(PDF, 1MB) for more information.