Water Restrictions Business

Alternative Water Supplies

Extreme water restrictions apply from Monday, 14 October 2019

Bathurst Regional Council has implemented a range of drought management actions in accordance with its Drought Management Plan, water restrictions are part of this plan and relate solely to Bathust water supply.

Alternative water supplies do exist, including bores, wells, independent rain water tanks (those not filled/topped up from Bathurst water supply) and water sourced from supplies outside the region. 

If an alternative water supply is being utilised, appropriate signage must be in place at the front of the property to alert compliance officers. Contact the Water Restrictions Hotline: (02) 6333 1683 to have your independent water source assessed and approved by Council, at which time you will receive a Council-branded sign for display, acknowledging 'independent water supply in use'.

In rare circumstances raw water may also be available - please contact Council's Water Section for further information. 

Email water restrictions  

Hotline: (02) 6333 1683

Bathurst Bulk Filtered Drinking Water Filling Stations

Council provides a bulk filtered water supply via filling stations at Hereford Street. These filling stations provide filtered water from Bathurst’s town water supply, and therefore ARE NOT an alternative water source to the Bathurst water supply. Water from these filling stations must be used in accordance with current water restrictions. Anyone wishing to access bulk filtered water from these filling stations must obtain a Permit to Access Bulk Water.   



Resources and Forms

General Water Restrictions Information

Overview of water restrictions per level (August 2019 Water Action Plan) 

Frequently Asked Questions (Document)


Extreme Water Restrictions

Details for Residential - Extreme Water Restrictions (Brochure)

Details for Businesses - Extreme Water Restrictions (Brochure

Details for Community Services - Extreme Water Restrictions (Brochure)

Residential Exemption Form - Extreme Water Restrictions (Form)

Business (and community services) Exemption Form Extreme Water Restrictions (Form)

Swimming Pool Information Sheet Extreme Water Restrictions (Document)

Swimming Pool Permit Extreme Water Restrictions (form)

Swimming Pool Businesses - additional information (Document)

Permit to Access Bulk Water Extreme Water Restrictions (form)

Greywater Use Factsheet (Document)

Greywater Policy (Document)

Business -Water Efficiency Plan Extreme Water Restrictions (Document)

Business - Water Saving Checklist Extreme Water Restrictions (Document)

Council's Drought Management Plan 2014 (Document)

Council's Report on Recreation Parks & Gardens Water Restrictions Actions (Document)

List of Council's Recreation Parks & Gardens and Water Restriction Actions (Document)


Web links to support resources

Business Information Session Presentation

Smart Water Advice in the Home

Smart Water Advice in the Garden

Department of Primary Industries - Drought Hub webpages

Water NSW - Drought Information



Extreme water restrictions apply from Monday, 14 October 2019

  • Water restrictions will be ENFORCED from Monday 14th October 2019 and a range of penalties (as outlined below) will apply for non-compliance.

During times of water restrictions, at Level 4, 5 or 6 Council may adopt various enforcement options (as contained within the Bathurst Regional Council Enforcement policy) including but not limited to the following;

(1) Verbal Warning

A verbal warning may be issued by an authorized Council officer to a person for a minor breach incident arising from genuine ignorance of the water restrictions. The authorized officer will provide information to the resident and later record the incident as a verbal warning for the premises. 

(2) Warning Letter

In cases where a minor but deliberate breach of restrictions has occurred Council may issue a formal warning letter to the resident responisble. A second warning letter may be issued subject to circumstances. 

(3) Penalty Notice

Where a warning has been previously given or in cases of more significant and deliberate breaches of water restrictions, a penalty notice may be issued.  The maximum penalty is $2,200.00.

(4) Court Attendance Notice

In serious breaches of water restrictions or in the case of repeated deliberate offending, Council may initiate legal action against the person responsibnle through issuing a Court Attendance Notice.

(5) Install an electronic meter on a property

Installing an electronic water meter on a property allows for more accurate monitoring of water use. The data gathered may be used as evidence to support further enforcement action.

(6) Install a flow restriction device on a property

A flow restriction device may be installed on the premises of minor recidivist offenders or where previous enforcement action has failed to achieve compliance with water restrictions.

(7) Disconnect Councils water supply to a property

In the most serious cases of breach of water restrictions or where other enforcement action has failed to achieve compliance with water restrictions, the General Manager may approve the disconnection of supply of water from Council. 

Additionally, all fees for the installation and later removal of any meter and/or flow restrictions devices as well as the disconnection and reconnection of a water supply service, shall be met by the owner of the property.


Extreme water restrictions apply from Monday, 14 October 2019

A number of business exemptions have been approved for extreme water restrictions.

There may be unusual or extenuating circumstances whereby businesses are unable to comply with water restrictions. In this case a business or organisation may make an application for an exemption in line with the exemption policy contained within the Bathurst Regional Council Drought Management Plan 2014. Any exemption will only be valid for the specific water restriction level currently in place. 

Businesses and community services/organisations unable to comply with extreme water restrictions can apply for an exemption and may continue to operate as per normal (using water conservatively) while waiting for their exemption application to be processed.

All successful requests will receive correspondence stating that an exemption has been granted and detailing any conditions which may apply. Unsuccessful requests will also receive correspondence.

Bathurst Regional Council may revoke the exemption and/or issue a penalty notice if:

  • The information provided in the application is found to be false
  • Water is being used for purposes other than those stated in the application
  • Activity is found to be non-compliant with the exemption conditions

Should the water restriction level be changed to critical, then all approved extreme water restriction exemptions are to be considered revoked from the day the change takes effect. For more information regarding water restrictions and the process of obtaining an exemption please phone Council on (02) 6333 1683.

N.B. While businesses are allowed to continue operating per usual while waiting for their exemption application to be processed, any resident seeking an exemption must adhere to extreme water restrictions while waiting their exemption application to be processed. Click here for resident exemption information. 

Exemption forms for businesses in EXTREME water restrictions can be found in theResources & Formssection on this page. 

Water Restrictions Other

Extreme water restrictions apply from Monday, 14 October 2019

Garden features and temporary childrens pools: top up and filling NOT permitted.

NB: Bird baths, frog ponds and other water containers are permitted to supply water for domestic and native animals.

Washing hard surfaces: Washing of outdoor hard surfaces such as driveways and footpaths NOT permitted EXCEPT for health and safety purposes (washing only allowed in immediately affected area and with use of a high pressure/low volume water device).

Indoor activities: 4 minute showers OR 1 bath/person/day (150mm deep) AND WaterWise actions required - ie. only use washing machine and/or dishwasher when full, turn taps off when brushing teeth, check for dripping taps and fix leaks. Council does not actively enforce indoor water use restrictions, however residents are asked to be conservative with indoor water consumption.

Council reminds customers that maintaining health, safety and hygiene is a priority – conservative water use for these purposes is permitted regardless of water restriction level.

See theResources & Forms page for more downloadable information.