Supply of Bulk Filtered Drinking Water

Supply of Bulk Filtered Water

Bulk Water Supply

Council provides a bulk filtered drinking water supply for rural customers (within the Bathurst Local Government Area but outside the town water supply network) and approved construction and works projects. This water supply is accessed through dedicated bulk filtered drinking water filling stations located in Hereford Street between the Macquarie River and Gilmour Street.

The water is sourced from the Bathurst water supply system and has been treated to meet the Australian Drinking Water Guidelines. The water must be used in a conservative manner that is consistent with Bathurst’s current level of water restrictions.

Cost of Water

Council resolved at its meeting of 9 December 2020 to adjust the cost of water from $2.50 per kilolitre to $5 per kilolitre as of 4:45pm on 18 December 2020. The discounted price had been in place since 6 June 2018 to support customers during drought conditions.

Council resolved at its meeting of 9 December 2020 to end the free bulk filtered water supply for drought affected verified primary producers as of 4:45pm on 18 December 2020. The Free Water for Verified Primary Producers scheme had been in place since 5 September 2018 to support rural residents during drought conditions. 

Water Filling Station Upgrade

Council is currently upgrading its water filling stations and has recently installed three new (Abberfield) water filling stations. Once a bulk water permit is obtained (Step 1 below) and the user is registered (Step 2 below), customers can access the bulk water supply at any time using a credit or debit card at one of the new filling stations.

When using the new water filling stations, customers may choose from three outlet options (80mm, 50mm, and 25 mm) and will need female camlock fittings and hoses. User instructions for the new stations are available here.

Two older (Moneca) water filling stations will remain in operation on a temporary basis during the transition to the new stations. 

Further information about the upgrade is available in the Frequently Asked Questions (FAQ).

Accessing Bulk Water

Step 1: Bulk Water Permit
To access the bulk filtered water, all customers must first obtain a Bulk Water Permit Application and present it in person at the Engineering Counter (Top floor, Civic Centre, 158 Russell Street).

Step 2: User Registration
Once a permit is obtained, all paying customers will need to complete a one-off User Registration Form – Hereford Street Water Filling Stations. This can be returned to Council in person (Engineering Counter, Top floor, Civic Centre, 158 Russell Street) or via email at .

Council will aim to process registration forms immediately upon receipt but may require up to two working days before registration is confirmed. Customers are therefore encouraged to complete the registration process well in advance of needing access to water.

Existing Customers

As the existing (Moneca) stations will be phased out over time, customers are encouraged to undertake the new registration process at their earliest convenience. See the Frequently Asked Questions (FAQ) for more information on the stations and transition process.

Water Carters

As per the Public Health Act 2010 and Public Health Regulation 2012, bulk water carters who supply water to third parties must develop and adhere to a Quality Assurance Program (QAP). The QAP aims to ensure safe drinking water is provided to end users and must be submitted to NSW Health. Water carters must keep detailed records, undertake regular inspections, use appropriate equipment, and ensure tanks are clean and disinfected. See NSW Health Guidelines for Water Carters for details.

Contact Council on 6333 6111 or at for further information.

Documents and Links

FAQ: Changes to Access Bulk Water
Abberfield Bulk Water Filling Station User Instructions
User Registration Form – Hereford Street Water Filling Stations
Bulk Water Permit Application
Water Restrictions
NSW Health Guidelines for Water Carters