Difficulties Paying Water Bills

Council recognises that some ratepayers may experience financial difficulties in meeting their rate and or water account commitments on time.

A ratepayer may at any time make arrangements to pay off their outstanding debt by regular payments, subject to the following guidelines;

The amount and frequency of the payments under the agreement are to be acceptable to Council:

  1. Agreements should, where possible, seek to have the outstanding rates and annual charges cleared by the end of the financial year.
  2. Arrangements, where possible are to be paid through direct debit which are available on a weekly, fortnightly and monthly basis.
  3. Current rate and charges accounts and water accounts are to be paid when they fall due in addition to the arrangement plan where possible.

For more information contact Council on (02) 6333 6111.