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Around 1 in 5 Australians have a disability and more than half of people aged 55 years and over have difficulties with mobility, sight and hearing. Applying simple strategies to improve customer service for people with disability can help ensure everyone can access information, services and supports.
Download the Improving Customer Service For People With Disability here...
The Australian Government has created The Disability Gateway to ensure people living with disability, their families and carers receive the most effective, accessible and people centred service available.
Visit: Disability Gateway https://www.disabilitygateway.gov.au/ or call the dedicated Disability Gateway phone line on 1800 643 787.
