Council is making it easier for you to do business with us through the introduction of SmartForms. Once you register a request with SmartForms, your details are recorded in our system to avoid any unnecessary duplications of information, ultimately saving you time.

As part of Council’s ongoing improvements to customer service you can now;

• Make payments to Council online (rates, fees and other charges)
• Change your address with us
• Request a range of property certificates for properties within the Bathurst Regional Council area (s149, s603 etc…)

When you click on one of the links below you can fill out the form immediately (Option 1) and you don't have to register if you don't want to.

Alternatively, when you use any of these Online forms you will be able to "Register" (Option 3) if you want to. Registering means that on future occassions you can "Sign In" (Option 2).

Registering provides you with a range of benefits including:

• Auto populate forms from profile data
• Create separate profiles
• Save partially completed forms online
• Upload and manage attachments
• View your previous submissions

Change of Address

Use this form to advise the Council that the mailing address of the property on the rates notice has changed. All future correspondence will be sent to the address specified on this form once it has been submitted and processed. You will need your Assessment Number, which can be found on your Rates Notice.

You will need to fill in a separate form for each property you wish to change the address on.

Make a payment*

You can use this form to pay an invoice or rate notice received from a Council. For Rates payment you will need your Assessment Number or your Customer Reference Number. For Invoices you will need your Debtor Number.

Lodge an Online Certificate Application*

You can use this form to make an enquiry regarding, or request a Certificate for a property within the Council boundaries.

General

If you have any problems with any of these online requests please This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or call our main number 02-6333-6111 during normal busines hours.

* It should be noted that a fee of 2% will apply to each credit card transaction